At Esme Leds, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This privacy policy outlines how we collect, use, and protect your data when you use our services.
1. Information We Collect
We may collect the following types of personal information:
- Name
- Contact information including phone number, address, and email
- Purchase details and preferences
- Any other information you provide during communication with us
2. How We Use Your Information
The information we collect is used for the following purposes:
- To process and deliver your orders
- To communicate with you regarding your purchases
- To improve our products and services
- To send you promotional offers (only with your consent)
3. Data Protection
We implement reasonable and appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. Your data is never sold or shared with third parties for marketing purposes.
4. Payment Information
Please note: We only accept Cash on Delivery (COD). We do not collect or store any credit/debit card or online payment information.
5. Opt-Out Instructions
If you no longer wish to receive marketing or promotional emails from us, you can opt out at any time by:
- Clicking the “unsubscribe” link in our emails, or
- Contacting us directly at [email protected] with the subject line “Unsubscribe”
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
7. Contact Us
If you have any questions about this policy or how we handle your information, feel free to contact us at:
Email: [email protected]